Samsung has confirmed Stuffy According to Jim Cazek’s statement in Samsung Electronics, the head of the audio, “software update error” was broken “some 2024 sound bar devices”. Kickzak says Samsung is “offering free repair of all the affected units – regardless of a warranty.”
Last week, many owners of the Samsung Sound Bar, including its flagship HW-Q990D, reported that their devices were irresponsible and inaccessible to Samsung Smart Thing after receiving the update. Consumers were also unable to reset the factory to their sound bars. People also reported difficulties in Samsung’s HW-Q800D and HW-S801D sound bars.
This error seems particularly bad, as it seems that it is Only Something that can be fixed with physical repair rather than another software update.
Earlier this week, Samsung Told What high fi? That it was “investigating the cause of the problem” and “to take immediate action to resolve the firmware error.”